Below you'll find a list of all posts that have been tagged as “PR”
Know the communication tools your stakeholders prefer Knowing how whatever audience you’re trying to communicate with is using social media is an essential part of crisis management today. Let this infographic by DocStoc get you started on some crucial learning that will help you get your message out when the …
An ugly situation and a chance to do better Although FIFA’s reputation has slowly been sliding downhill as a result of years of questionable decisions and shady dealings, the corruption charges leveled against officials at the organization by Swiss and U.S. authorities gave it a big shove off the reputation …
Reputation and finances are inextricably connected A stronger reputation means more customers and clients, along with greatly reduced risk of lasting damage when crises do hit. Although it can be hard to specifically translate reputation to dollar amounts, research like that behind this infographic from Reputation Institute is becoming more …
Flipping out is not an option Composure is everything, and whether you’re a public figure or an ordinary Joe, blowing up in front of anyone with a recording device can quickly make you headline material. The Cincinnati Reds have been having a tough time recently, and manager Bryan Price finally lost …
Staying on top of changes in media is a must Knowing how to work and optimize contact with the media is crucial in any type of public relations. This isn’t like riding a bike, however. You need to constantly be educating yourself on the latest changes if you want to …
Helping stakeholders to see things as you do is a core aspect of all public relations Stuart Ewen is a man of many hats, including historian, author, professor, and artist. Ewen is also a highly esteemed expert on that ever-present factor we know as the media, and it’s that knowledge …
Watching what you post is a must for both personal and business crisis management Sharing on social media seems innocent enough to most, but it can create all sorts of issues. One of the most common, and most damaging, is oversharing of personal info. As you can see in this …
“We didn’t know” is a weak excuse these days Krispy Kreme was left apologizing after a store in Hull, England started promoting “KKK Wednesday”. Meant to stand for “Krispy Kreme Klub”, the promotion was shared on the popular doughnut shop’s UK Facebook page and quickly drew shocked reactions from stakeholders, …
Becoming a go-to the source for information is a proven crisis management tactic The deadly “superbug” outbreak at UCLA Medical Center that left seven sick, two dead, and 179 potentially exposed to bacterial infection has made headlines across the country. Several news stories we reviewed referred to statements from Medical …
[Editor’s note: This guest post comes to us courtesy of Andrea Obston, president of Andrea Obston Marketing Communications, LLC., and touches upon a topic we felt relevant to today’s social climate.] There’s been entirely too much joy floating around about Brian Williams’ fall from grace. Folks are either wagging their …
The rising trend of insisting on crisis preparedness reaches the investment industry Last year we saw widespread insistence by insurance providers that the insured have crisis management plans in place, and now it looks like other industries are hopping on board in force. Here’s a look at new requirements being …
Social media’s impact on search position gets another boost Twitter Inc. has struck a deal with Google Inc. to make its 140-character updates more searchable online. In the first half of this year, tweets will start to be visible in Google’s search results as soon as they’re posted, thanks to …
February 10, 2015 – Monrovia, CA — Erik Bernstein has been named vice president of Bernstein Crisis Management, Inc. (BCM), a 21-year-old national crisis management consultancy based in the Los Angeles area. Erik started with BCM in 2009 as a writer and subsequently became social media manager for the consultancy …
Creating a plan to deal with clashes is essential to crisis management Conflict in the workplace is unavoidable. You have groups of people, brought together for their individual thoughts and abilities, and it’s just not realistic to believe they will all naturally agree or get along without a bit of …
We share the crisis management steps they should be taking Details are emerging in the case of the Maryland bishop who struck and killed a bicyclist while drunk driving this past December, and although church leadership has taken a step in the right direction by sharing some details, it’s not …
