Asiana Digs its Reputation Hole Deeper By Suing KTVU

Posted on: 16, Jul 13

Erik Bernstein crisis communications, crisis expert, crisis management, Crisis Prevention, crisis public relations, Crisis Response, disaster crisis management, Erik Bernstein, Jonathan Bernstein, PR, public relations, reputation management, strategic reputation management Leave a Comment

Attempting to shift blame is never a good crisis management strategy In a move that would leave any competent crisis management pro shaking his/her head in disgust, Asiana Airlines has announced it will be suing the TV station that mistakenly aired a list of false and offensive names said to …

Fact-Check Failure in Asiana Reporting Incident

Posted on: 15, Jul 13

Erik Bernstein crisis communications, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, fact checking, internet crisis management, internet reputation management, Jonathan Bernstein, online crisis management, online reputation management, PR, public relations, reputation management 1 Comment

Fact-checking is critical to crisis prevention Today’s rapid-fire reporting leaves more room for error than ever, especially since fact-checking is quickly becoming a lost art among members of the media. In an incident Friday that took a scene right out of the movie “Anchorman,” local Bay Area station KTVU-TV was …