Google’s SOS Alerts for Crisis or Natural Disaster

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A Life-saving service from the big G [Editor’s note: Thank you to our friend Andy Russell for bringing this new Google service to our attention. If you have a topic you think would be a good fit for our blogs please email it to [email protected]] Google’s latest feature, SOS Alerts, …

3 Online Review Tips for 2017

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Looking for a new year’s resolution? How about getting that reputation in gear? As the year winds down we’re seeing a big bump in the number of calls asking for help with online reviews. Yelp and Google are the most impactful of course, followed by Facebook and then a pile of …

Crisis Management Quotables…on What Google Says

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Search is king when it comes to reputation When someone widely hailed as a driving force behind the digital revolution speaks up about the internet, there’s probably a bit of thought behind it. Chris Anderson was a long time writer for The Economist, is a former editor-in-chief of WIRED magazine, and has published …

Google’s Accidental Share: How “Right to be Forgotten” is Being Used

Erik Bernstein crisis management, online crisis management, online reputation management, PR, reputation management Leave a Comment

Reporters uncover stats the search giant’s been reluctant to share European courts have determined that the ability to remove Google search results is a matter of privacy, and although it’s been firmly contested in the U.S., the “right to be forgotten” has become a regular part of European law. While …

Should I Post This? A Social Media Flowchart

Jonathan Bernstein crisis management, Crisis Prevention, Erik Bernstein, Facebook, Jonathan Bernstein, public relations, reputation management, social media, social media crisis management, social media reputation management, strategic reputation management, Twitter Leave a Comment

To post, or not to post? In today’s business world, it’s important to build your own personal brand online. This means that, just as any business would, you need to set some crisis management rules for yourself in regards to what you put out there for the world to see. …

NSA Snooping Creates Reputation Crisis

Erik Bernstein crisis communications, crisis management, crisis management tactics, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, online crisis management, online reputation management, PR, public relations, reputation management Leave a Comment

New revelations create negative backlash for organizations involved At first, you might think the revelation, oh, sorry, “allegations” that the National Security Agency and the FBI have been tracking info on everything from phone use habits to e-mails and social media messaging would be a major crisis for the organization. …

Google vs. i-Privacy

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Google caught tracking UK users after being busted in the States If you use any one of the massively popular i-products, we’d just about bet our hats that you’re accessing Google through Apple’s Safari browser on a regular basis. Whether looking up sports facts, driving directions or the best place …

Online News and Reputation Management

Erik Bernstein crisis management, Crisis Prevention, crisis public relations, Erik Bernstein, ethics, Google, Jonathan Bernstein, Journalism, online reputation management, PR, public relations Leave a Comment

Hard evidence for the importance of fact checking Late last month a PRWeb press release went out stating that Google had acquired Rhode Island-based ICOA Wireless for some $400 million. It’s not unusual for the big G to pick up a smaller company, so what’s the problem? Well, how about …

Google Plays Ostrich with G+ Woes

Erik Bernstein crisis communications, crisis management, crisis preparation, Crisis Prevention, crisis public relations, Crisis Response, online reputation management, public relations, reputation management, social media Leave a Comment

Don’t bury your head in the sand when it comes to crisis management If you’re working in social media or crisis management, it’s probably safe to assume that you’re set up on Google Plus. Unfortunately for Google, it’s also pretty safe to assume that you’re ONLY there to have another …