Below you'll find a list of all posts that have been tagged as “Crisis Response”
Strong crisis communication helps keep residents safe through the hurricane When Hurricane Sandy came down on New York, the city looked to its mayor for leadership, and he didn’t disappoint. Using all of his substantial crisis management skills, Mayor Bloomberg kept his constituents protected through the power of information. You …
Don’t fall into this common crisis management trap Every crisis presents an opportunity to learn, even if those involved choose not to take the lessons to heart. Fortunately, through case studies we can discover how to best conduct ourselves and our organizations in order to mitigate crisis management risks. In …
What crisis communications “must-do” did Twitter miss? If you have a Twitter account (and who doesn’t at this point?) you may have witnessed a bit of crisis management first-hand earlier this month. When a widespread security issue within the service put a large number of accounts at risk of being …
Chemical company does some quick crisis management after announcement drops early Double checking your work is always important, and it’s even better to get a couple of other people to look it over for errors. The core reason behind this, at least from a crisis management perspective, is not simply …
It’s a rare and unenviable situation The pages of this blog are full of crisis management case studies where we recommend that organizations or individuals apologize for their actions, so much so that it might lead one to assume that there are no cases where it’s better to do the …
Even Superman had a weakness Many individuals and organizations would like to believe that they are invulnerable. For some, the belief has been slowly built by success. Perhaps they’ve even encountered a few minor glitches that ironed themselves out, further encouraging the belief that nothing bad can really happen to …
Editor’s note: This guest post from PR pro Brian Adams is fantastic, relating some sage childlike wisdom from the human half of one of the greatest comic strip duos ever to our world of crisis management. Two weeks ago I spent the morning sifting through quotes from a favorite character …
Highly nontraditional crisis management aims to influence court of public opinion Apple and Samsung have been at war over patents since last summer, and the battle is showing no signs of cooling off. Samsung is no doubt deeply stung by its recent $1 billion loss to Apple in a U.S. …
Many dangers remain after the storm itself has passed. Please take these after-storm survival tips from FEMA to heart, and don’t forget to share them with relatives, friends and neighbors! CPSC, FEMA and USFA Warn About Deadly Dangers After Hurricane Sandy Passes WASHINGTON, D.C. – Hurricane Sandy is a massive, …
With Hurricane Sandy set to make landfall in the next couple of days, the time for to prepare is here. FEMA has done an excellent job of sharing information over the ‘net, utilizing several websites, social media accounts, and emails full of tips like the following, aimed at keeping the …
Takes over for FDA to ensure info is right where the public is looking The recent rash of meningitis infections, now known to be linked to contaminated steroid injections, should have fallen under the realm of the FDA – after all, the infections are not the result of an outbreak, …
Recording catches joyriding mechanics, highlights possibility of constant surveillance In our tech-heavy world, recording devices are everywhere. From the cell phones we all carry to the plethora of James Bond-esque gadgets available online, the chance of your actions being recorded at any given time is such that a prudent crisis …
Automaker’s lackadaisical crisis management creates continued catastrophe If it feels like the folks at Toyota been recalling cars for the past three years, well, that’s because they have. In yet another addition to the lengthy series of recalls, some 7.4 million+ Toyotas have been recalled because of a faulty power window …
Crisis management time for many rice-related industries How would you feel if I told you that you’re probably consuming several doses of a potent carcinogen and neurotoxin each week? Even worse, you’re feeding your kids the same dose in some of their favorite meals and snacks. That’s exactly what a …
How a nasty post became a boon for housewares giant Now Kitchenaid can add itself to the list of companies who’ve run into social media crises stemming from an apparent slip of the mouse. Right smack in the middle of last week’s presidential debate, this post went out from the …
