Below you'll find a list of all posts that have been tagged as “Crisis Prevention”
Do you REALLY want more effective gun control? The currency that matters most to elected officials is votes and there are two websites that, when used together, can tell you which candidates are most likely to vote “your way” on gun control. Ironically, the first of those sites is the …
Lessons from a protest turned violent Labor issues are common causes of crisis around the world. Regardless of what field you’re in, there’s a good chance disputes will arise over pay, benefits, work hours, policy, or any number of other workforce-related issues. Protests have long been an effective tool for …
Looking at a study on emergency preparedness at U.S. schools A big part of crisis management is knowing the items your stakeholders care most about. A perfect example of this is the importance of safety on school campuses. Parents care about it, students care about it, and employees care about …
Busted by a boom Hot on the heels of British Prime Minister David Cameron’s mic slip comes another politician stepping in it. Quipping back and forth with his fellow Australian, PM Tony Abbot, Immigration Minister Peter Dutton cracked wise about the very real fear mounting among Pacific Islanders of rising …
Put your conflict readiness to the test When we talk conflict resolution we’re referring to something far beyond basic people skills or managerial ability. Here at Bernstein Crisis Management, we call it Human Factors in Crisis Management. Higher-ups at most organizations will tell you they’re good at handling conflict, but …
Fallout from this case is evidence of dangers from others As predicted, outed Ashley Madison users are being targeted for extortion. Although the reported cases thus far have been of a widespread spam-based attack, it would take very little digging for someone interested in a more personal attack to find …
Are companies going too far in trying to provide the ultimate customer experience? Would it creep you out if your flight attendant walked up to you and wished you a happy birthday out of the blue? That’s precisely what a Gawker article claims is happening on United Airlines thanks to …
Create a cushion of goodwill to protect your reputation Typically we try to avoid using words from unknown sources for our Crisis Management Quotables, but given the ease with which so many reputations are being put into jeopardy either by minor issues or manufactured/baseless outrage these days this gem was …
Investigation widens, bringing more systems under review Fiat Chrysler’s recall of 1.4 million vehicles due to a flaw in its Uconnect “infotainment” system that could allow hackers to remotely control braking and acceleration was big news thanks to the scare factor and widespread nature of the problem, but it may …
A scary series of security flaws raises serious questions Brinks has a reputation as a trusted name in security, but the findings of a pair of security researchers may crack that wide open. Daniel Petro and Oscar Salazar of security company Bishop Fox decided to take a look at Brinks’ …
Success brings dangers of its own English playwright, poet, and literary critic Ben Jonson was considered second only to Shakespeare for his contributions to the stage in the late 1500’s and early 1600’s. He was also a cunning humorist, and, as so many others who are talented in the comedy …
Jonathan Bernstein shares his take on the intersection of crisis management and cyberbullying Whether it’s nuisance behavior like derailing social media conversations or more serious attacks such as releasing personal information and sabotaging review sites, cyberbullying can, and does, create crises. In a video presentation for the American Veterinary Medical …
A self-inflicted crisis for O, The Oprah Magazine Failing to meet stakeholder expectations is an almost-certain way to create a crisis. O, The Oprah Magazine, found this out firsthand after creative director Adam Classman responded to a reader’s question, “Can I pull off a crop top?”, by writing, “If (and …
A growing concern among business owners Cyberbullying has grown from a niche subject into a hot topic over the past few years. While initial discussion of cyberbullying focused on interactions between young people, today businesses can be, and are being, cyberbullied on an increasingly regular basis. What does cyberbullying look …
Clear policies can help stop crises before they ever start Having policies for easily predictable situations or scenarios is one simple way to prevent crises. Whether it’s laying down specific guidelines for how employees may discuss your organization on social media or determining exactly how staff is reimbursed for picking …
