Below you'll find a list of all posts that have been tagged as “crisis management quotables”
Holding onto your good reputation is much simpler than repairing damage Today’s Crisis Management Quotable comes to us from Thomas Paine, who proved his understanding of the public when his famous pro-independence pamphlet Common Sense helped ignite the American Revolution. “Character is much easier kept than recovered.” ― Thomas Paine …
Duck and cover is not a crisis management strategy Leave it to a legendary college football coach to understand dealing with the media! Paul “Bear” Bryant spent 25 years as the University of Alabama’s head coach, amassing an absolutely incredible 323-85-17 record and chalking up an immense number of press …
Communication is a two-way street Many of our Quotables come from celebrities or famous philosophers, but how about one from a man who’s been in the trenches of the crisis management field for decades? Communication that isn’t interactive is lecturing — Jonathan Bernstein Already reconsidering the value of your past …
Don’t let a lax attitude put you out of business Any time you see the name Kennedy, you know you’re dealing with a power player. Although Rose Kennedy made her reputation largely as a philanthropist and socialite, there’s no doubt she had her hand in some serious business dealings. With …
Sometimes, the best people to learn from are the ones who started out doing things the wrong way. Oil baron John Rockefeller drew much criticism through his time in business due in great part to his handling of his competition. After decades of quietly using some not-so-nice methods to improve …
Knowing when things aren’t working out is an undervalued crisis management skill William “Bill” Vaughan was an American columnist and author best known for a celebrated collection of insights published in the Kansas City Star’s “Starbeams” column. While his focus wasn’t crisis management at all, he had a clear idea …
From 500 BC to the year 2014, some things only grow more true with time Confucius is a man who needs no introduction, a man whose philosophical thoughts are still repeated on a daily basis thousands of years after his death. Of course crises are no modern development, so it …
The way it’s delivered can make or break any communication What was it about the ancient world that led to so many great insights into human nature? We’d venture that it had a great deal to do with the fact that there were no glossy ads, TV broadcasts, Twitter campaigns …
Your voice isn’t the only thing that speaks when it comes to crisis communications While the words you choose certainly do matter when it comes to crisis communication, the way you hold yourself, your facial expressions, appearance, even what color tie you choose, all make a drastic difference in how …
Your efforts are far more effective if you know what you’re working towards It really is incredible how much wisdom from nearly 2,000 years ago can still apply so perfectly to business today. Take this quote from Lucius Annaeus Seneca, the famed Roman philosopher celebrated in the writings of Dante, …
Taking time to listen has a major benefit Welcome to another Crisis Management Quotable! This time, our lesson is brought to us by a legendary judge, one who served as Chief Justice of the United States for 30+ years, The Honorable John Marshall. If you’re looking for someone qualified to …
Doing crisis management right often means finding your own silver lining When you hear the name Marilyn Monroe, deep thoughts are probably the last thing that comes to mind, but poke around a bit on the web and you’ll find the woman known best for her glamorous image was surprisingly …
Actions speak, loudly Harvey Mackay is not only a New York Times bestselling author, but he’s also the founder of a business, MackayMitchell Envelope, that proudly proclaims it has never lost a major account in 45+ years of doing business. Who better then, from whom to take a lesson in …
Strong leaders are always watching for crisis warning signs If there were a competition for most quoted, yet least-known, individual, Arnold Glasow would certainly be in the running. A humorist born in 1905, Glasow not only established his own humor magazine, but also frequently contributed to publications like The Wall …
Magic shares some hard-earned wisdom Pro athletes and crises seem irresistibly linked, as the collision of money, fame, and frequently-turbulent personal lives results in their dirty laundry being splashed across the public consciousness on an almost-daily basis. Today’s crisis management quotable comes from one of the greatest basketball players of …
