Reputation Rehab

Jonathan Bernstein crisis communications, crisis management, Crisis Prevention, Crisis Response, reputation management Leave a Comment

Designer heads to rehab after rant in bar

Fashion designer John Galliano is the latest high-profile person to be captured on film making a complete ass of himself and embarrassing his employer, Christian Dior, in the process. Already cut from the Dior team, Galliano is headed straight to rehab for issues with alcohol and has begun his crisis management with this statement, quoted from a NY Times article:

‘‘Anti-Semitism and racism have no part in our society. I unreservedly apologize for my behavior in causing any offense,’’ Mr. Galliano said in a statement issued through Harbottle and Lewis, a London law firm. The designer’s statement said he was ‘‘subjected to verbal harassment and an unprovoked assault when an individual tried to hit me with a chair having taken violent exception to my look and my clothing” during the altercation in a Parisian bar last week. He also has started legal action for defamation, according to the statement.  

Already known as a “bad boy,” Galliano had little cushion for his reputation and has fallen hard. Recovery is possible, but it would be wise for Galliano to first lay low and finish the rehabilitation process, then make amends with the public and his former employers.

The BCM Blogging Team
https://www.bernsteincrisismanagement.com/

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