Crisis Management – Planning and Prevention

“Crisis prevention, at its best, is the organizational equivalent of a medical full body scan. “Jonathan Bernstein

Crisis prevention costs are always a tiny fraction of the losses that are typically incurred as a result of crises for which there had been inadequate preparation. There have been many Bernstein Crisis Management clients that incurred millions of dollars in legal, operational and public relations/marketing costs that could have been avoided with adequate preparation.

Bernstein Crisis Management offers and has often been a pioneer in the delivery of crisis prevention activities designed not only to prepare clients for potential crises, but also to make them crisis-resistant. By being prepared, organizations of every shape and size will reduce the likelihood of any issue creating permanent damage, or even closing their doors for good.

• Vulnerability Audits — A multi-disciplinary risk assessment to identify current and potential areas of operational weakness and system flaws that could lead to, or exacerbate, crises. These in-depth examinations of your organization’s weak spots include an actionable report which will enable you to prioritize and take necessary action to plug the holes. Click here to learn more about vulnerability audits.
• Crisis Management & Crisis Communications Plans — Creation of a response structure and written plan that will guide and optimize reaction to future crises. Our plans have been put to the test by clients around the world, and can be customized to work as a general, organization-wide playbook, specific incident response protocol, and everything in-between.
• Emergency Management Plans — Determining how you’ll react to emergencies in advance can be the difference between opening your doors the next day or never again. Our emergency planning experts will help ensure your operational response efforts are aligned with best practices in the space and, most importantly, work in the real world.
• Crisis Management/Crisis Communications Review — We review your organization’s history with crisis management and reputation issues, your current toolset, and any existing crisis management or crisis communications plans to identify strengths and areas with room for improvement.

Customized plan options and situation-specific consulting is available. Please contact our crisis experts today to discuss.