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Just a
Thought
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"Stealing
to eat ain't criminal - stealing to be
rich is."
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From
the Editor
"This
is about
greed." - Al
Green
(D-Texas)
"You
have proved
you did not
offer
leadership in
this ... I
think you
should submit
a
resignation."
- Steve Pearce
(R-New Mexico)
"You
should be
downright
ashamed of
yourself. Do
you think your
offenses were
criminal?" -
David Scott
(D-Georgia)
These
are just a few
quotes from
the (at the
time of this
writing)
still-ongoing
reaming Wells
Fargo CEO John
Stumpf is
receiving at
the hands of
the House
Financial
Services
Committee.
He's
been all-but
commanded to
resign, and
there's been
more than one
mention of
criminal
charges. With
the false
account
scandal that's
embroiled the
bank now known
to be nearly
five years
deep, the
questions are
coming hard
and fast, and
it's clear
that Stumpf
has no good
answers.
There
may be no more
clear proof
that there is
a culture
problem at
Wells Fargo,
and that
Stumpf is not
the man to
lead a change
- or one to
listen to any
media trainer
- than the
exchange
between the
CEO and
representative
Gregory Meeks
(D-New York).
Meeks asked
Stumpf what
he'd do if
someone robbed
a bank and
then tried to
set it right
with an
apology.
Stumpf, in an
astounding
attempt at
spin that fell
flat so hard I
heard it here
in Colorado,
responded
with, "I
see something
very different
between being
honest and
breaking the
code of
ethics."
If
that doesn't
tell
legislators
and the public
everything
they need to
know about
what's going
on behind
closed doors
at Wells Fargo
then I don't
know what
will. If it's
time to clean
house folks,
drop me a line
if you need
some help with
the
communications
that will
follow.
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simply submit a
request to jonathan@bernsteincrisismanagement.com.
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About
Us
Jonathan
Bernstein is
both publisher
of Crisis
Manager and
president of
Bernstein Crisis
Management,
Inc., a national
crisis
management
public relations
agency providing
24/7 access to
crisis response
professionals.
The agency
engages in the
full spectrum of
crisis
management
services: crisis
prevention,
response,
planning &
training. He has
been in the
public relations
field since
1982, following
five-year stints
in both military
intelligence and
investigative
reporting.
Write
to Jonathan at:
Erik
Bernstein is
vice president
of Bernstein
Crisis
Management, and
editor of this
newsletter.
Working in
crisis
management since
2009, Erik has
watched the
internet and
social media
change the
field. Today, he
brings that
experience to
bear assisting
clients to
protect and grow
their
reputations
using tactics
based on
real-world
knowledge and
experience.
Write
to Erik at:
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Bernstein to be
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