All of us enjoy the ease of access and convenience that the Internet has brought to business, as well simple daily tasks such as making purchases by credit card, but what would you do if the Internet really crashed? In the latest issue of Crisis Manager, I discuss this very topic from a crisis management professional’s point of view. In addition, we’ve got the first of a three-part series by acclaimed author Rene A. Henry discussing what exactly you can do to elicit a public apology or correction when wronged by a media outlet.
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JB
Jonathan Bernstein
https://www.bernsteincrisismanagement.com/