From the moment the day begins, we are juggling work and our personal lives. Before we know it, we’re making snap decisions or we’re snapping at each other. When we don’t feel that we have the time or the need to get curious we can (1) get angry or defensive or (2) make hasty decisions.
This quote from Nance Guilmartin’s book, “What Happens When We’re Wired to Snap?,” featured in the latest Crisis Manager newsletter, tells of one major danger caused by the rush of activities we encounter every day. Unfortunately, engaging in these behaviors in professional life can quickly create major problems for you and your organization. As the article explains, sometimes simply taking a moment to pause before acting can be a very effective crisis management strategy.
The BCM Blogging Team
https://www.bernsteincrisismanagement.com/