The dangers of allowing your customers to lose faith
Unchecked customer service issues are some of the most common causes of serious reputation problems. Sometimes its trouble with company culture, sometimes its rogue employees, but it’s clear that when reputations go up in smoke customer service problems are often fueling the fire.
Sometimes, knowing how your business can be harmed is the best encouragement to do things right. To that end, take a look at today’s infographic, from KayolHope.com:
The BCM Blogging Team
www.bernsteincrisismanagement.com