A new edition of Crisis Manager’s up on the Bernstein Crisis Management website! This issue features two guest articles on crisis response – one’s an example of a successful traditional customer-oriented response by a food manufacturer during the recent peanut salmonella fiasco, while the other demonstrates how to employ the latest Web 2.0 tactics to effectively combat a negative blogger.
Always full of useful tips and information, Crisis Manager is published bi-monthly and can be delivered free, straight to your inbox! Just click here, hit SEND and you’re on the list!
JB
Jonathan Bernstein
https://www.bernsteincrisismanagement.com/