Knowing when someone is telling you the truth is very beneficial to those in the crisis management field; understanding the reality of a situation is critical if you want to cover all the angles. In addition, if you have to pitch your services, knowing when a potential client is really interested can be invaluable.
In this week’s issue of Crisis Manager, sales and leadership expert John Boe gives a primer on using your detective skills to close more deals and protect your clients. Can you detect — and handle — the truth??
JB
Jonathan Bernstein
www.bernsteincrisismanagement.com