Thoughts on language and communication Federico Fellini is one of the most influential filmmakers of all time, which automatically gives him some credibility when it comes to insight on how people think (in my book at least!). Let’s head straight into the quote, we’ll talk about what it means to …
Latest statement is the first step to recovery for the troubled airline After a…turbulent (so sorry, couldn’t resist) couple of weeks, United finally has its head on straight. The company’s 4/27/17 press release was on the money, and although it can’t undo the mistakes that came before it can set the …
Hard facts on why YOU should care about online reviews 68% of millennials trust online reviews most For every star a business gets in their rating, their sales revenue will increase from approximately 5-9% 22% of consumers will not purchase a product after reading just one negative review about it …
A federal judge in Detroit Friday signed off on what could be one of the last big developments in the Volkswagen diesel emissions scandal, ordering the German maker to pay a $2.8 billion criminal penalty negotiated as part of a settlement with the U.S. Justice Department last January. The ruling …
[Editor’s note: This guest post comes to us courtesy of tech consultant Rick Delgado. To submit guest articles email [email protected]] In today’s technology-driven, data-intensive IT environment, a disaster recovery strategy is not an option. The Internet of Things has proliferated. It will not slow down, and artificial intelligence is gaining …
[Editor’s note: This case study comes to us courtesy of our colleague David J. Discenza, president of Discenza Business Continuity Solutions.] The Situation: A Fortune 100 financial services firm located in lower Manhattan, NY, requires each of its business units to run an annual table-top exercise of its business continuity plan. …
Data security dangers still very much present Ransomware – or software employed by hackers to lock you out of your systems until you pay up – made a major showing in 2016. A little thing called the U.S. Presidential election seemed to distract the media and we didn’t hear much …
[Editor’s note: Thank you to Simon Parker of Minerva Security for sharing this guest post on how losing private data reflects on your company’s reputation.] Data breaches happen alarmingly frequently these days for a lot of reasons. Some companies are not willing to invest in the infrastructure that would make …
Communication is King: Why Being Concise Is Essential in ALL Areas of Business To say that communication is important to the world of business is something of an understatement. In truth, you’re not really a “business leader” at all – what you’re really doing for the majority of your day, …
[Editor’s note: Thank you to technology consultant Rick Delgado for contributing this guest post!] Cyber-security crises have been making headlines for a while now. Most if not all of the virtual-heists we hear of have had to do with large corporation whose millions of customers have been affected by the …
[Editor’s note: The following guest blog came to us from David Kalson, Partner, Beacon Advisors in reaction to our Feb. 28 newsletter “PwC Steps into La La Land”. If you have thoughts on crisis management and would like to share reach out to [email protected].] In his Feb. 28th newsletter, Jonathan Bernstein pointed out …
[Editor’s note: Today’s guest post comes to us courtesy of business technology consultant Rick Delgado. Thanks Rick! If you have something to say on the topic of crisis or reputation management it could wind up right here on the BCM blog. Email [email protected] for more information.] 7 Cybersecurity Lessons the Healthcare Industry …
A promising sign, but is it enough? In late January, Twitter VP of Engineering Ed Ho put out a number of posts addressing the blue bird’s renewed focus on user safety. Though we typically take these types of announcements with a rather large grain of salt, less than one month …
A free app from the UK could help save lives when mass attacks strike While formal first aid training is something everyone should go through at least once, reality is most won’t even have it cross their radar. An app, on the other hand, is easy to digest – which is …
Can the burrito chain finally call a wrap on its lengthy crisis? Chipotle Mexican Grill Inc’s (CMG.N) sales rose for the first time in five quarters as the burrito chain’s efforts to bring back diners after a series of food safety lapses start to pay off. The company said sales …
