Below you'll find a list of all posts that have been categorized as “media training”
Why you need to include media training in your crisis management prep Knowing how to handle media relations is one of the core components of crisis management, but to this day there are very few organizations that really take it seriously. In a recent case study, published on Ragan’s PR …
Guard what you say around reporters, it’s just good crisis management There hasn’t been much news from the Mars rover in a while, so when the chief scientist for the project proclaimed that the latest discovery picked up through Curiosity’s Sample Analysis at Mars instrument, essentially an on-board chemistry lab, …
Help with crisis management for tricky media situations Most of the time when organizations are dealing with crisis management, their leadership is very concerned, often even intimidated by, the media. This often drives people to speak when they really shouldn’t, simply because they’ve had a microphone shoved in front of …
Master this skill and boost your crisis management abilities Impressions are extremely important when it comes to crisis management, and the act of public speaking is perhaps the most vulnerable to creating the wrong one. There are those rare speakers that convey confidence and purpose while navigating the booby trap …
Get everyone involved in social media and bolster your crisis management People work best when feel that they have ownership of a project. It’s a long-accepted fact of business and team building, so why are so few integrating that thought with their online reputation management programs? Often the social media …
Editor’s Note: The following post is from Jerry Brown’s Monday Morning Media Minute newsletter. For a case study on the dangers of spin, check out the guest submission from Tony Jaques on our Free Management Library blog. Have you ever listened to someone flawlessly deliver a perfectly honed message — …
Rep. Akins reputation is beyond crisis management “Legitimate rape.” If you don’t know what I’m referring to, prepare to be shocked. This weekend, Rep. Todd Akin (R-MO) was the guest on a St. Louis TV news program. A vocal opponent of abortion, Akin should be used to answering questions related …
This week’s episode of The Crisis Show featured some seriously hot topics. The theater shootings in Colorado took a front seat, with our hosts discussing the implications, as well as some possible ways to detect the potential for violent crises early on. Following that up, Jonathan Bernstein, Rich Klein, and …
Crucial crisis management advice for a common conundrum Editor’s note: Many thanks to crisis management/community relations pro Judy Hoffman for allowing us to publish the following article. Perhaps you have heard the term “ambush interview.” It can mean several different things to media trainers like myself. The dictionary defines ambush as …
Catch trouble early to prevent crisis management nightmares It was a blood-boiler of a story, a menacing tale of government gone too far: The Environmental Protection Agency was spying on Midwestern farmers with the same aerial “drones” used to kill terrorists overseas. This month, the idea has been repeated in …
It depends on the culture [Editor’s note: We’re pleased to bring you this article from crisis consultant Tony Jaques.] While the Internet and online technology is rapidly flattening out cultural differences, an incident in Australia provides a reminder that what might be commonplace in one country can trigger a reputational …
Become the source or risk your reputation Today’s public expects immediate answers. They want to hear about a crisis, type a few words into Google, and have the full story pop up. If they don’t get that, they’re headed to Twitter and Facebook to see what information is available, or …
Three pros bring crisis management to your computer or tv, live and archived The Crisis Show’s second episode is up for those of you who missed the live broadcast last night. This week, hosts Jonathan Bernstein, Rich Klein, and Melissa Agnes had plenty of fodder. To kick things off our …
Creating a crisis with hamfisted media handling When Mike Elk, reporter for In These Times, headed to an event to question Honeywell CEO Dave Cote on labor issues, the last thing he expected was to be caught in an incident worthy of prime-time TV. Let’s give you the lead-in first…here’s …
Talk crisis management with the pros Tonight marks the first episode of The Crisis Show, a broadcast featuring the talents of Bernstein Crisis Management president Jonathan Bernstein, crisis/litigation expert Rich Klein and social media pro Melissa Agnes. Together, they will provide crisis management analysis for high profile and currently breaking …
