Why you need to include media training in your crisis management prep Knowing how to handle media relations is one of the core components of crisis management, but to this day there are very few organizations that really take it seriously. In a recent case study, published on Ragan’s PR …
Legal, Meet Social Media
It pays to have everyone on the same page when it comes to crisis management Crisis management professionals and legal teams have historically had a relationship full of clashes, with one wanting to communicate profusely and the other seeing new legal threats emerge with every spoken word. Now that social …
Edano Aces Media Relations
Savvy crisis communication wins trust of the people Japanese Cabinet Secretary Yukio Edano has been doing crisis management for the country starting mere hours after the brutal earthquake of March 11. Edano has put on a clinic since then, exemplifying the ideal spokesman through what was surely extreme stress, as …
Crisis Communications Revealed
Professional finds new resource for crisis management insights Unless you have young ones in the home, you probably haven’t read a book report for years. Well, that’s about to change, because Public Information Officer trainer and consultant Karen Terril discovered a book that spoke so clearly on the issue of …
Seeking Examples of Journalistic Ethic Violations
For my newsletter, Crisis Manager, I’m developing a major article about Journalistic Ethics (please, no comments about oxymorons, two of my prior careers were as a journalist and as a member of military intelligence), I’m looking for generic, not specific examples of ethics violations. In other words, I don’t need …
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