Financial Industry Crisis Alert: The Safeguards Rule

Posted on: 21, Jun 16

Erik Bernstein financial industry crisis management Leave a Comment

Failing to protect customer data almost always results in a reputation hit that impacts the bottom line. The damage doesn’t stop there, though. Early this month Morgan Stanley was slapped with a $1 million fine by the U.S. Securities and Exchange Commission following security lapses that led to customer data being …

Reputation Management Lessons from Wall Street

Posted on: 12, Jul 14

Jonathan Bernstein crisis management, crisis public relations, Crisis Response, Erik Bernstein, financial industry crisis management, Jonathan Bernstein, public relations, reputation management Leave a Comment

Financial services firms still feeling the pain from sullied reputations The events of the past half-decade (or more) have left the average American utterly untrusting of those in the financial industry, for good reason. Although obviously there are exceptions to the rule, the bad behavior displayed has left a lasting …