Did you catch this viral story? You likely caught one of the many links sharing the story of a Popeye’s manager “arrested for dipping chicken in cocaine” early this month. The story went viral and was widely distributed as legitimate, something that personally pained me to see considering the page …
Fact-Check Failure in Asiana Reporting Incident
Fact-checking is critical to crisis prevention Today’s rapid-fire reporting leaves more room for error than ever, especially since fact-checking is quickly becoming a lost art among members of the media. In an incident Friday that took a scene right out of the movie “Anchorman,” local Bay Area station KTVU-TV was …
Defining the Roles of Traditional vs Social Media
Social media’s role should be to bring information to us quickly. Traditional media’s role should be to bring information to us accurately. That distinction came to mind recently after I witnessed the horrendously inaccurate traditional media reporting about the Boston Marathon bombing, which was often fed by an apparent desire …
Chasing the Truth
Check your facts, or it’s bound to be crisis management time One of the most important, and often overlooked, building blocks of credibility is making sure you have the facts straight. It’s pretty simple – if you earn a reputation for dishonesty and/or inaccuracy, then nobody is going to believe …