Crisis Management Infographic: The 3 C’s of Credibility

Posted on: 10, Mar 14

Jonathan Bernstein communications, crisis communication, crisis communications, crisis management, crisis management expert, crisis management tactics, crisis management training, crisis preparedness, Crisis Prevention, crisis public relations, crisis resources, Crisis Response, crisis training, Erik Bernstein, infographic, Jonathan Bernstein, media crisis management, media relations, PR, PR resources, public relations, reputation management 6 Comments

Not sure why your crisis communications aren’t having the desired effect? You could be missing one of these vital components. It’s hard to read the headlines without seeing a crisis or two, and, except in rare cases, they all require a response. These responses take many forms – press releases, …

Live College Crisis Management Chat

Posted on: 03, Sep 13

Erik Bernstein crisis communications, crisis management, crisis preparedness, Crisis Prevention, crisis public relations, Crisis Response, crisis training, internal crisis management, internet crisis management, internet reputation management, Jonathan Bernstein, online crisis management, online reputation management, PR, public relations, reputation management, school crisis management, social media Leave a Comment

We talk crisis management in higher education this Thursday at 7 pm EDT Institutions of higher learning naturally encounter situations requiring crisis management. After all, they are tasked with maintaining the safety and well-being of students and ensuring the integrity of faculty and staff, with a wide range of potential …

Every Avalanche Starts Somewhere

Posted on: 17, Feb 13

Erik Bernstein crisis communications, crisis management, crisis management training, crisis preparation, Crisis Prevention, crisis training, Erik Bernstein, internal crisis management, Jonathan Bernstein, reputation management Leave a Comment

Large crises often have their roots in small incidents It’s painfully common for organizations to only learn invaluable crisis management lessons AFTER they’ve experienced costly problems of their own. Thing is, there are plenty of people messing up out there, and you can save a lot of time, money and …

Practice for Crisis Preparedness

Posted on: 14, Feb 13

Erik Bernstein crisis management, crisis preparation, Crisis Prevention, Crisis Response, crisis simulation, crisis training, Erik Bernstein, Jonathan Bernstein Leave a Comment

Perfect crisis management takes practice, practice, practice Practice makes perfect. We’ve heard it from parents, teachers and coaches all of our lives, so why do so many organizations neglect the fact that they need to practice their crisis management plans in order to effectively put them into practice for the …

Crisis Simulations for the Win

Posted on: 24, Jan 13

Erik Bernstein crisis communications, crisis management, crisis preparation, Crisis Prevention, crisis public relations, Crisis Response, crisis simulation, crisis training, disaster preparedness, Erik Bernstein, Jonathan Bernstein, public relations Leave a Comment

As in other pursuits, you have to train to be good at crisis management Would you step on stage to perform a play without ever going through rehearsals? Do you think you’d be successful at the free-throw line if you skipped every practice? The answer, obviously, is no, yet organizations …

British Red Cross Disaster Response Challenge

Posted on: 11, Aug 12

Erik Bernstein crisis communications, crisis management, crisis preparation, Crisis Response, crisis training Leave a Comment

A hands-on crisis management experience Have you ever wondered whether you could handle the intense crises encountered by real Red Cross disaster response teams? Maybe you’re trained in crisis management, but want to get some real, “down in the trenches” experience. The British Red Cross Disaster Response Challenge is a …

The Ryan Braun Saga: Part Two

Posted on: 05, Mar 12

Erik Bernstein communications, crisis communications, crisis expert, crisis management, crisis preparation, crisis preparedness, Crisis Prevention, crisis public relations, Crisis Response, crisis training, issues management, litigation-related PR, media training, PR, public relations, reputation management, strategic reputation management Leave a Comment

The following is a guest article from frequent contributor and director of crisis communications for Triad Strategies, Rick Kelly. If you missed Part One of this story, head here first. The Ryan Braun Saga: Part Two We who practice crisis communications for a living are intimately and sometimes painfully familiar …

Leadership in a Crisis

Posted on: 05, Jan 11

Jonathan Bernstein crisis communications, crisis management, Crisis Prevention, Crisis Response, crisis training, media training Leave a Comment

Crisis management starts from the top In times of crisis, people look to their leaders for guidance. Whether you’re a politician or the CEO of a company, you will be expected to be at the forefront of any crisis management efforts. In a recent blog post for the Harvard Business …

A Working Plan

Posted on: 19, Jul 10

Jonathan Bernstein crisis communications, crisis management, crisis planning, Crisis Prevention, Crisis Response, crisis training

Because of the stress and strain a crisis brings to any organization, having realistic, workable plans is crucial to success in crisis management. In a recent post on her blog, 2M Communications Ink, Margaret McGann provided an excellent list for ensuring your crisis communications plan is workable: 1. Avoid minutiae …

College Crisis Management

Posted on: 09, Apr 10

Jonathan Bernstein crisis management, Crisis Prevention, Crisis Response, crisis simulation, crisis training

According to a recent poll, many college and universities have never actually tested their crisis management plans. The poll, whose results were published by Campus Technology.com, contains some figures that are bound to cause concern for students, teachers and their families: According to the results, 54 percent of institutions have …

Webinar with Moi

Posted on: 03, Sep 08

Jonathan Bernstein crisis communications, crisis management, crisis training

THE FOLLOWING IS A COMMERCIAL ANNOUNCEMENT but, like, so what, it’s my blog and I’ll announce if I want to. And maybe some visitors want to pay to hear me share my experience for 90 minutes. Jonathan Bernstein to Speak on Leading through CrisisBusiness leaders from various industries will gather …