Below you'll find a list of all posts that have been categorized as “Crisis Response”
Another gem from The Consumerist today. According to the Washington Post, Heartland Payment Systems, a payment processor that handles credit card payments for over 250,000 businesses, has had more than 100 million transactions compromised through malicious software that had been unknowingly installed on its network. As if the situation were …
Stephen C. Rafe makes some very good points in his article reported in Crisis Manager – The Internet Newsletter About Crisis Management about the appropriate responses to crisis that a company should take. It’s important in any crisis to avoid confrontational and defensive behavior when confronted by critics. Rafe says …
Published December 29, 2008 by William Hoffman, Managing in a Meltdown offers insight into shippers fears of unprecedented disruptions to supply chains. Manufacturers and retailers are recognizing that coping with today’s economy requires attention to not only their own financial picture but also to that of their transportation and logistics …
I’m going to give you a teaser about a story coming out in the July 1 issue of my Crisis Manager newsletter. You can sign up for the ezine (it’s free!) — and read back issues — at this page of my website. Here’s the draft lead for the article: …
