Flow of Information

Jonathan Bernstein crisis management, Crisis Prevention, Crisis Response

For effective crisis management, information needs to flow quickly to your target audiences. This past week communicators have done, by and large, a good job of using the various media channels available, especially social media. Relying on crisis communication protocols, the Federal Centers for Disease Control and Prevention in Atlanta, …

Swine Flu Resource

Jonathan Bernstein crisis management, Crisis Prevention, Crisis Response

Worldwide health care provider International SOS has created a web site solely to communicate important info about recent the swine flu outbreaks. The site should be of great use to anyone involved in creating crisis management plans as it has all the current news and recommendations regarding the new outbreak. …

New Crisis Manager

Jonathan Bernstein crisis management, Crisis Prevention, Crisis Response

The latest edition of Crisis Manager went out yesterday and is now posted to our site as well. I’ve still got Twitter on the brain and this issue features an article detailing my conversion from Twit-a-phobe to vocal supporter. We’ve also got a guest piece by Tony Lentini , President …

Preparation is Key

Jonathan Bernstein crisis management, Crisis Prevention, Crisis Response

It can’t be said enough, thorough preparation is the key to successful crisis response. A reporter from Pacific Business News recently spoke to members of several crisis communications firms to prove this point using real world examples, including navigating clients through last year’s terrorist attack in Mumbai. From the article: …

Protect Your Berries!

Jonathan Bernstein crisis management, crisis management consultant, Crisis Prevention

A BlackBerry containing information from both British cabinet members and the ex-deputy prime minister was recently recovered by UK police after being sold by a homeless man in South Yorkshire, England. This story from CrackBerry.com caught my eye because of the extremely lax way the owner of the phone (obviously …

Piracy’s Not Just a Software Threat

Jonathan Bernstein Crisis Prevention, Crisis Response

Talk about tough crisis management, the ongoing Somalian pirate hostage crisis ended today with three of four pirates killed by U.S. Navy Seal snipers before reaching the Somali coast. The order to fire was given only when the hijacked cargo boat’s captain was facing imminent danger to his life, allegedly …

Homeland Security Newsletter

Jonathan Bernstein crisis management, Crisis Prevention, Crisis Response

The Homeland Security Newsletter is dedicated to delivering news related to both national and international security issues, covering topics from cyber-spies to aviation security and everything in-between. Along with being a good source of information, the incidents are often incredibly useful studies of crisis prevention and crisis response in action. …

Weathering the Storm

Jonathan Bernstein crisis management, Crisis Prevention, Crisis Response, media training

The primary goal of crisis management is to provide an organization strong moorings from which to weather the storm that is a breaking crisis through training, crisis prevention and response plans, etc. In this article from CNNMoney.com, management guru Jim Collins explains the ways in which great companies take advantage …

Pandemic Response

Jonathan Bernstein crisis management, Crisis Prevention, Crisis Response

The business of handling national disasters is crisis management on a large scale. Currently, the Department of Health and Human Services is gearing up for a possible pandemic of avian flu. Predicted by many scientists, the timing of this pandemic is unknown. The government has done the right thing and …

Hamburger – no make that Homeowner – Helper

Jonathan Bernstein crisis management, Crisis Prevention, reputation management

President Obama’s mortgage assistance programs give banks an excellent chance to get some good PR and repair their reputations simply by doing what was mandated – providing assistance to homeowners who are having difficulties. Unfortunately, it appears that not everyone is taking advantage of this opportunity. After hearing a reader’s …

Preparedness

Jonathan Bernstein crisis management, Crisis Prevention, Crisis Response, risk management

Preparedness LLC is a client-focused risk consulting company with a long track record of assisting their clients in safeguarding people, protecting property and minimizing business interruption. Their eNewsletter frequently covers topics of importance to anyone in the business or crisis management fields from advice on readying your home and office …