Below you'll find a list of all posts that have been categorized as “Crisis Prevention”
I’ve written before about the power of the I-Reporter – literally anyone who posts news on the Web, especially those who blur the line between amateur and professional. With the age of Twitter upon us, the power I-Reporters wield is greater than ever. An article from Brand Republic provides a …
In an editorial for the September 1, 2007 edition of Crisis Manager, I predicted that it was only a matter of time before terrorists struck malls, theme parks and other popular public locations in the United States. Information recently released by the federal government shows that this prediction has already …
When an organization is in a hard spot, it draws the attention of the media. Unfortunately, sometimes media outlets become overzealous and will publish malicious statements. Because countries interpret the relevant laws differently, having these statements retracted can often cause headaches. In the second of a three-part series written for …
Crisis communications is a constantly changing field. In his article, “The Evolution of Crisis Communication,” written for the latest Crisis Manager,Thomas E. Lee uses his experiences, both past and present, to create a list of five principles integral to crisis communications success in 2009. How are the rules different now, …
As promised, we’re releasing an extra Crisis Manager already for last month’s dearth of same. This issue again features articles from two talented authors. In the first, new guest author Thomas E. Lee looks into his own past to examine the ways in which crisis communications have evolved over the …
The White House predicts that 20 to 40 percent of all Americans may develop H1N1 flu this season, and that 30,000 to 90,000 could die from it. While the Centers for Disease Control and Prevention (CDC) offers a more conservative prognosis, it does expect H1N1 to hit more communities in …
Everywhere we look in life, we see forms of crisis management. Nowhere are these more prevalent than in the work of first responders – police, paramedics and firemen. A new CPR method is saving lives and fast establishing itself as the standard nationwide. In an interview for a CNN article …
We frequently discuss crisis prevention and response, but a topic that’s not touched upon as often is the clean-up phase. In an article penned for the latest Crisis Manager, Jonathan Hemus, founder of Insignia Communications, explains his way of thinking: Getting through a crisis successfully can suck every bit of …
With the public nowadays looking to the Web for the vast majority of their news and information, having a poor online reputation is a major no-no. In an article written for our latest Crisis Manager newsletter, Rose Jensen offers up some advice for online crisis management. Whether you’re an individual …
After a long delay due to extensive work travel, we’ve finally got a new issue of our Crisis Manager newsletter up on the BCM website. In return for your patience, this edition features three enlightening guest articles representing different aspects of crisis management, all drawn from the real-life experiences of …
Almost every public relations professional has, or will, manage a client’s communications in a crisis situation. We all know the drills. But, how many of us have been on the other side, crisis management for the plaintiff’s side; working for the organization that wanted the publicity to continue. In a …
Those in the medical field face some of the most extreme crisis management situations one could imagine, including this one, described in an article from ProPublica.org: With scant public input, state and federal officials are pushing ahead with plans that — during a severe flu outbreak — would deny use …
Crisis management is a 24/7 business. The fact is, Lady Luck can turn fickle at any time, and she pays no mind to time zones or busy schedules. A bad decision or freak accident can quickly derail your organization and plunge it into crisis. A quote from a recent press …
It’s no coincidence that Twitter is in the news daily. The success of the platform is obvious, and the question is no longer how to convince clients that they should use the service, but, as an article from Affinitive’s Social Media Playground says, how to use it to meet your …
When acclaimed UK eatery, “Fat Duck,” once named the #1 eatery in the world, was stricken by a series of shellfish-related food poisonings earlier this year, it raised major questions over their safety procedures. With a total of 529 diners sickened and the owners unsure of the cause of their …
