Take steps now to mitigate the risks of hurricane season Every year brings a number of grim reminders as to just how powerful Mother Nature can be, and according to officials from the National Oceanic and Atmospheric Administration, this year’s hurricane season will be no different. Here are their predictions, …
NASA’s Explosive Asteroid Crisis Management Plan
Not just a movie plot, NASA has a solution in mind Ever watch one of these space-disaster movies and wonder what we would really do if an asteroid was on a collision course with Earth? Luckily for us, so do the people at NASA. Check out what they’ve got in …
Twitter Finally Talks Crisis Management
Social media crisis management advice straight from the horse’s mouth After the umpteenth Twitter hack of recent memory, in which a false report of explosions in the White House going out from the official Associated Press account actually caused the stock market to dip, the big blue bird is finally …
Crisis Management Tactics: Control Your Story
Be the source of information and stop damaging rumor and innuendo in their tracks A huge part of successful crisis management is finding, or creating, the opportunity to tell your own story. Why, you might ask? The main reason is that it’s going to be told either way, and if …
Crisis Management Lesson #1 from the Boston Bombing
Here’s an important message from Bernstein Crisis Management president Jonathan Bernstein, available in both text and audio form. Permission to re-use with attribution is freely given. Terrorists overseas have been exploding bombs and conducting armed attacks at public events for decades, but the United States’ experience in this area was …
Crisis Management Ostrich Alert for Colleges & Universities
You Might Be An Ostrich If….. If you haven’t already initiated an independent investigation to determine whether or not you could be the next Penn State or Rutgers…you might be an ostrich. If you know that something which has happened or is happening on your sports programs could seriously harm …
Crisis Management: Fix it…but don’t Forget
Fix it and forget it is great when it comes to cooking, not so much for crisis management. Many organizations, once clear of a crisis situation, simply move on with business as usual. While we understand the urgent need to do the things that bring in money on a daily …
Keep Your Ear to the Ground for Crisis Management
Listen up for clues about incoming crises You’ve established crisis management plans and your people are trained. Good to go, right? Well…kind of. Even with excellent preparation, it still takes time to mold messaging specifically to fit the situation, and, especially if you’re a larger organization, to get the green …
The Three P’s of Cyber-Survival
The cyber war is on, protect yourself now South Korea was hit by a major cyber attack Wednesday as the computer systems of two major banks, three broadcasters and others simultaneously crashed, raising suspicions that North Korea was to blame. On some computer screens, images of skulls with glowing red …
Do the Legwork & Boost Your Crisis Management
Proper prep is the #1 way to reduce the impact of crises on your operations There are many parallels that can be drawn between crisis management and sports. In a blog post today on The Buzz Bin, Jeff Wilson, APR, offered up the following great example when he discussed crisis …
Crisis Management & Cyber War
Defend your virtual borders We recently wrote on the NY Times Hacking and what it means to you, but the latest news from the world of cyber-threats makes that attack look like small potatoes. In a groundbreaking move, U.S. computer security firm Mandiant released a 60-page account of activities conducted …
Ducking Reporters, Literally.
Why you need to include media training in your crisis management prep Knowing how to handle media relations is one of the core components of crisis management, but to this day there are very few organizations that really take it seriously. In a recent case study, published on Ragan’s PR …
Every Avalanche Starts Somewhere
Large crises often have their roots in small incidents It’s painfully common for organizations to only learn invaluable crisis management lessons AFTER they’ve experienced costly problems of their own. Thing is, there are plenty of people messing up out there, and you can save a lot of time, money and …
Practice for Crisis Preparedness
Perfect crisis management takes practice, practice, practice Practice makes perfect. We’ve heard it from parents, teachers and coaches all of our lives, so why do so many organizations neglect the fact that they need to practice their crisis management plans in order to effectively put them into practice for the …
Crisis Simulations for the Win
As in other pursuits, you have to train to be good at crisis management Would you step on stage to perform a play without ever going through rehearsals? Do you think you’d be successful at the free-throw line if you skipped every practice? The answer, obviously, is no, yet organizations …