Below you'll find a list of all posts that have been categorized as “crisis manager”
This week’s guest article by Jacquelyn Lynn, managing editor of Flashpoints, sticks to the theme of crisis management in the workplace, offering several effective tips for stopping rumors before they can take hold. To subscribe to the free Crisis Manager newsletter, just click here. The BCM Blogging Teamhttps://www.bernsteincrisismanagement.com/
As promised, we’re releasing an extra Crisis Manager already for last month’s dearth of same. This issue again features articles from two talented authors. In the first, new guest author Thomas E. Lee looks into his own past to examine the ways in which crisis communications have evolved over the …
Social media has exploded onto the scene, bringing promises of more interaction with, and among, customers. This platform, which appears to be a marketers dream, has also shown itself to be dangerous, most recently causing trouble for corporate giants Johnson & Johnson and Pepsi. In her guest article from the …
We’ve uploaded a new edition of the Crisis Manager newsletter to our website, and, as always, it’s stuffed with information you really can’t afford to miss! In this issue our first guest, University of South Carolina Professor Karen Mallia, offers up a powerful review of two recent advertising campaigns torn …
For those of you who are not subscribers, a new edition of our Crisis Manager newsletter went out a few days ago. This month the always-enlightening Chesa Kane of TAO Consultants shares her expertise on Internet reputation management and we get a lesson in crisis management from Newsforce CEO Vince …
“An organisation’s reputation is derived from how stakeholders perceive the organisation, its communication and behaviour within the marketplace. Stakeholders are the people behind an organisation’s reputation and the representatives of the image of the organisation. Therefore, the reputation of a company is vitally important for a number of reasons; not …
Businesses are not the only ones that can suffer a reputation crisis, individuals are vulnerable as well. Unfortunately for them, sports figures Alex Rodriguez and Michael Phelps are finding that out the hard way. In the latest issue of Crisis Manager, guest author Rick Kelly explores the reputation management strategies …
The latest issue of Crisis Manager is up, we’ve got two special guest authors this month so check it out! If you’re not already a subscriber you can find the link here. JB Jonathan Bernsteinwww.bernsteincrisismanagement.com
Hopefully my readers will forgive me a bit of horn-tooting here as I celebrate another successful year for Crisis Manager! This newsletter has been a major part of my life – publishing two issues a month, every month, with very few exceptions during its entire nine-year run. I’d like to …
Published December 29, 2008 by William Hoffman, Managing in a Meltdown offers insight into shippers fears of unprecedented disruptions to supply chains. Manufacturers and retailers are recognizing that coping with today’s economy requires attention to not only their own financial picture but also to that of their transportation and logistics …
In the November 2008 Crisis Manager, an article by Rene A. Henry offers 10 steps a company, organization or institution needs to take or have in place to prevent a crisis. These steps include anticipating and having a Plan, responding immediately, avoiding overtalk, truth-telling, accepting responsibility, choosing the right spokesperson, …
