Join us for quick pro tips from real crisis management consultants We’re bringing back a popular Bernstein Crisis Management series of short, informative blog posts, “Crisis Manager On The Spot”! These will typically feature questions for a crisis management consultant or other crisis-related expert, submitted by curious readers and our …
Asiana Digs its Reputation Hole Deeper By Suing KTVU
Attempting to shift blame is never a good crisis management strategy In a move that would leave any competent crisis management pro shaking his/her head in disgust, Asiana Airlines has announced it will be suing the TV station that mistakenly aired a list of false and offensive names said to …
5 Crisis Management Questions for Jonathan Bernstein
Bernstein Crisis Management president shares valuable insight in latest interview We were honored recently to have the Baltimore Sun’s Candy Thomson sit down with our very own Jonathan Bernstein for an interview as part of the paper’s “5 Questions” series. The BCM Blogging Team https://www.bernsteincrisismanagement.com/
The Ryan Braun Saga: Part Two
The following is a guest article from frequent contributor and director of crisis communications for Triad Strategies, Rick Kelly. If you missed Part One of this story, head here first. The Ryan Braun Saga: Part Two We who practice crisis communications for a living are intimately and sometimes painfully familiar …
A Finger Lickin’ Secret
A little food for thought today (har, har) – KFC recently relocated the Colonel’s secret recipe to a new, high-tech safe in their corporate office. In order to prevent any foul (did you really think I could resist one more?) play the original handwritten recipe was kept in hiding for …
Food for Thought.
Today I’d like to point out an example of good crisis management that anyone involved with a food-related business should take a look at. Many of you have probably seen news reports of the most recent Salmonella scare, which has now grown to over 480 cases spanning 43 states. Although …