Below you'll find a list of all posts that have been categorized as “crisis communications”
“I think I screwed up,” Obama said in an interview with CNN’s Anderson Cooper. “And, I take responsibility for it and we’re going to make sure we fix it so it doesn’t happen again.” In an astounding demonstration of JUST how different a communicator he’s going to be as President, …
My friend and professional associate, Gerald Baron, authors his own blog, the Crisisblogger, covering stories ranging from the recent salmonella outbreak to his opinions of the White House website. An engaging and enlightening read on the subject of crisis management in this new era of communication, I highly recommend that …
Today I’d like to point out an example of good crisis management that anyone involved with a food-related business should take a look at. Many of you have probably seen news reports of the most recent Salmonella scare, which has now grown to over 480 cases spanning 43 states. Although …
I’ve been refining my process of “Vulnerability Audits,” the first step in crisis prevention. Read how doing a “scan of your operations” in advance can help you avoid or minimize crises that may arise unexpectedly. JB Jonathan BernsteinPresidentBernstein Crisis Management, Inc.
Have you ever seen Merrie Spaeth’s hilarious “BIMBO Awards“? They’re monthly collections of mostly famous people suffering from foot-in-mouth disease, along with some examples of “doing it the right way” in crisis communications. For example, here was this month’s “winning BIMBO”: “I’m here to tell you right off the bat …
I have a new monthly column, REPUTATION MANAGEMENT ONtheLINE, in Media Bullseye, the “New Media and Communications Magazine” published by CustomScoop, my favorite online clipping service. I’ll be featuring not only my own writing, but interviews with top experts in this field, so be sure to subscribe — it’s free! …
What are you doing, actively, to protect your reputation online? Do you know what people find on page 1 of a Google search for your name? If you’re an organization that would like to be found, can you be found on page 1 of a Google search by someone searching …
The latest issue of Crisis Manager contains two excellent articles by guest authors on how to manage different types of internal crises resulting from bad economic conditions. Remember, the ezine is free, you can sign up at my website’s home page. Jonathan BernsteinPresidentBernstein Crisis Management, Inc.https://www.bernsteincrisismanagement.com
In a past article from my ezine, about “Lessons Learned,” I wrote: There is no such thing as non-communication and there is no such thing as inaction. Saying nothing communicates. Doing nothing is an action with its own results. Today’s results — so far — include a 700 pt drop …
THE FOLLOWING IS A COMMERCIAL ANNOUNCEMENT but, like, so what, it’s my blog and I’ll announce if I want to. And maybe some visitors want to pay to hear me share my experience for 90 minutes. Jonathan Bernstein to Speak on Leading through CrisisBusiness leaders from various industries will gather …
If you’re not already a subscriber to my ezine, the online version with a guest article by a long-time FEMA contractor has now been posted on my website. Jonathan BernsteinPresidentBernstein Crisis Management, Inc.
Please use this post as your place to comment on any of my past messages and going forward we won’t have this problem. Unfortunately, the Blogger system provides no way to fix the issue retroactively. Jonathan BernsteinPresidentBernstein Crisis Management, Inc.
This video is directly related to today’s issue of my ezine, “Crisis Manager,” which went out by plain text email and will soon be archived at my website. Jonathan BernsteinPresidentBernstein Crisis Management, Inc.
SightSpeed today issued a press release via PR Newswire and other distribution channels talking about this blog and my use of SightSpeed during Tropical Storm Fay! It’s getting a lot of pickup! I got very excited! Jonathan BernsteinPresidentBernstein Crisis Management, Inc.
Just had lunch with a friend locally at a well-known North Naples area restaurant..that is located right on an inland waterway, not far from the Beach. The main dining room is no more than seven feet off the surface of the waterway. I snapped this shot from the restaurant window …
