Social Solutions

Jonathan Bernstein crisis communication, Crisis Prevention, Crisis Response, reputation management, social media Leave a Comment

In recent years social media has played a huge role in disaster crisis management. From Katrina and Haiti to the BP spill, social media platforms are being put to work facilitating communication and tracking all kinds of information. Why are these platforms so attractive? This quote from a Computer World …

Twitter Delivers the News

Jonathan Bernstein crisis communication, crisis management, Crisis Prevention, Crisis Response, reputation management, social media, Twitter

The Twitter stream alerted the news media to yesterday’s unfolding crisis at the Discovery building, reports Paul Farhi in today Washington Post.  In a piece that notes that “Tweet stream alerts news media to the unfolding crisis,” Farhi reports that “for the raw speed and real-time eyewitness accounts, it’s now …