Plan ahead to avoid free-falling panic By Jon Harmon Imagine a tree trimmer working high above the ground, suspended in a safety harness. Before she makes the first cut with her light-weight chain saw, she surveys the limbs below, and the ground even further below. She makes a quick plan …
Ostriches don’t hide their heads in the sand. Neither should you.
Ostriches don’t hide their heads in the sand. Neither should you. By Jon Harmon We’ve all heard the myth that ostriches bury their heads in the sand to avoid danger, imagining that their whole bodies are hidden. (They don’t really do this.) It’s a laughable concept. Yet, this is precisely …
Preparing for the 2024 Elections: It’s Not Too Late
Preparing for the 2024 Elections: It’s Not Too Late By Susan Brown With less than 90 days until the U.S. elections, the clock is ticking for companies to brace themselves for what will be a chaotic period. The electoral landscape is volatile and unpredictable, with far-reaching implications for business operations, …
Hacking Wi-Fi Networks is Literally Child’s Play
It doesn’t take a hardened criminal to steal your data Public wi-fi networks are everywhere, from coffee shops to entire metro areas. They’re also astoundingly easy to hack. In an eye-opening experiment out of the UK, one security researcher turned a 7-year-old loose on a hotspot with nothing but a …
GoDaddy’s Super Bowl Ad Draws a Penalty
Failing to anticipate public reaction is a costly oversight Domain registrar and Web host GoDaddy has a history of questionable taste for its ad campaigns, and its latest addition, axed after uproar from stakeholders, looks to have been a costly mistake. The ad, which features a lovable puppy making his …
Military Crisis Management for Cyber Threats
U.S. Cyber Command a solid model for businesses to follow The hacks and breaches of the past several years have made clear to us that cyber crime is here to stay, and that plans to prevent and mitigate the damage from these attacks is an absolute must for crisis management. …
Shock Marketing Often Results in Need for Crisis Management
It’s easy to go too far when trying to grab attention through shock value Shock marketing can grab you some easy attention, but in many cases it’s really not the attention you’d like to receive. Take the case of Australia’s Wicked Campers, who was forced to remove sexist, misogynistic, and ridiculously immature slogans …
Crisis Management Quotables…on the Danger of Neglect
Don’t let a lax attitude put you out of business Any time you see the name Kennedy, you know you’re dealing with a power player. Although Rose Kennedy made her reputation largely as a philanthropist and socialite, there’s no doubt she had her hand in some serious business dealings. With …
Crisis Management Musts: The Doubting Thomas
A healthy dose of doubt will stop many crises before they start It feels great to have everybody agreeing with you constantly…until those yes men nod their heads to a decision that lands your organization in ruins. When you’re talking crisis management musts, the doubting Thomas is one man you …
Wake Up Walmart!
The products you choose to carry can create serious crisis management issues Walmart may want to put its buyers through some crisis management training after a couple of Halloween-related fails made headlines recently, starting with the retail giant being blasted for carrying a rubber “Dead Dog Prop” made to look …
Crisis Management Musts: Plan for Cyber Attacks
It’s no longer a question of “if”, but “when” you will face an online attack Convinced your data is secure because you’re using a phrase password from your favorite book or movie, something like, “Call me Ishmael?” Think again! Ars Technica’s Dan Goodin reports: For the first time, the freely …
Yosemite Rim Fire Demonstrates Indirect Impact of a Disaster
A harsh reminder of the need to be prepared as individuals and organizations The Yosemite Rim Fire, more than 15,000 acres and barely 15% contained, is demonstrating the crisis management adage that you don’t have to be in the direct path of a natural disaster to be negatively impacted by …