Plan ahead to avoid free-falling panic By Jon Harmon Imagine a tree trimmer working high above the ground, suspended in a safety harness. Before she makes the first cut with her light-weight chain saw, she surveys the limbs below, and the ground even further below. She makes a quick plan …
Ostriches don’t hide their heads in the sand. Neither should you.
Ostriches don’t hide their heads in the sand. Neither should you. By Jon Harmon We’ve all heard the myth that ostriches bury their heads in the sand to avoid danger, imagining that their whole bodies are hidden. (They don’t really do this.) It’s a laughable concept. Yet, this is precisely …
Preparing for the 2024 Elections: It’s Not Too Late
Preparing for the 2024 Elections: It’s Not Too Late By Susan Brown With less than 90 days until the U.S. elections, the clock is ticking for companies to brace themselves for what will be a chaotic period. The electoral landscape is volatile and unpredictable, with far-reaching implications for business operations, …
The Role of the Vulnerability Audit in Crisis Prevention
By Jonathan Bernstein As Written for Arizona Attorney A severely neglected aspect of crisis communications is crisis prevention. Prior to suffering their first major crisis, few organizations invest the time necessary to take a hard look at their own vulnerabilities except in the context of legally required risk management. A …
The Role of Crisis Management In Pre-Investment/Acquisition Due Diligence
The Role of Crisis Management In Pre-Investment/Acquisition Due Diligence DUE DILIGENCE: “The process of investigation, performed by investors, into the details of a potential investment, such as an examination of operations and management and the verification of material facts.” (Source: InvestorWords.com) Why is crisis management an important part of due …
How Much Pain Does It Take?
When it comes to crisis prevention we’re often left asking, “How Much Pain Does It Take?” By Jonathan Bernstein [This article was first published in April 2015, edited and published again in October 2017, and now modified further to reflect more current events. Sadly, however, the problem remains!] What do …
Creeping, Slow-Burn and Sudden Crises
Creeping, Slow-Burn and Sudden Crises In facing virtually any imaginable crisis management or crisis communication situation over the years, and through discussions with our team of consultants, we’ve determined that most crises can be divided into one of three categories. Types of Crises 1. Creeping Crises – foreshadowed by a …
Companies Unprepared To Manage Recalls
Companies Unprepared To Manage Recalls Though this article was originally written in 2005, the lessons hold true. In the past 15+ product recalls have only grown in terms of scope and the attention they receive from both mainstream media and internet users. There will be more than 1,000 recalls of …