Welcome to the Age of Karma

Posted on: 25, Aug 15

Erik Bernstein Articles Featured, crisis management Leave a Comment

by Jonathan Bernstein The Digital Age has become the Age of Karma. The Internet has given virtually everyone the power to expose information that, in the past, would have remained hidden. The popularity of such disclosures with the media and general public has furthered the trend of looking under personal …

The 10 Steps of Crisis Communications

Posted on: 02, Apr 15

Erik Bernstein Articles Featured 41 Comments

The 10 Steps of Crisis Communications By Jonathan Bernstein Every organization is vulnerable to crises. The days of playing ostrich – burying your head in the sand and hoping the problem goes away – are gone. You can try, but your stakeholders will not be understanding or forgiving because they’ve …