Large or small, even the best managed businesses may be hit by an unexpected public relations crisis. These can be recalls of dangerous or contaminated products, a civil product liability law suit, or some other unforeseen disaster that may hurt sales, the bottom line, and reflect badly on a company’s image.
As this quote from a Yahoo! Finance article states, no business is immune to crisis. A fine example of this is supply chain interruption. While many do not consider the possibility in their crisis planning, even the most basic operation will grind to a standstill at the loss of their primary suppliers if there is no plan for other sources or delivery methods. While some, hospitals for example, are almost expected to have issues, there are subtle causes that could create a need for crisis management in any organization.
The BCM Blogging Team
https://www.bernsteincrisismanagement.com/