If you run a business, one of the websites that can cause you the most harm is RipOff Report. It allows consumers — completely anonymously if they wish — to report their beefs. And then, often, that report shows up fairly high on a Google search for the target business’ name!
As a consumer, on rare occasion, as a tool of almost-last resort, I turn to RipOff Report myself, as I did in what I wrote about Logitech’s WiLife Camera. Fortunately for Logitech — and unlike some consumers my client has dealt with — I’m willing to withdraw my complaint if Logitech does the right thing. So far they haven’t!
Jonathan Bernstein
President, Bernstein Crisis Management, Inc.