A new survey is indicating that many employers may be in trouble in the coming year, as a full sixty percent of the members of the workforce polled indicated that they intended to leave their current job to pursue new opportunities as the economy improves through 2010. A quote from a press release by Right Management:
“The study provides a barometer of employee engagement in the workplace, with results that might alarm and surprise many employers,” said Douglas J. Matthews, President and Chief Operating Officer at Right Management. “Employees are clearly expressing their pent up frustration with how they have been treated through the downturn. While employers may have taken the necessary steps to streamline operations to remain viable, it appears many employees may have felt neglected in the process. The result is a disengaged and disgruntled workforce.”
Major operational decisions, particularly negative ones, must be accompanied by compassionate communication that helps employees get through tough times. Low morale means low productivity and higher “best minds” defections, so it makes sense financially, not just ideologically, to make considerate communication part of your crisis management plan for dealing with tough times.
The BCM Blogging Team
https://www.bernsteincrisismanagement.com/