As mass communication platforms like Twitter, Facebook and the like become more trusted and commonplace, the possibility of unscrupulous people doing serious damage also rises. Web traffic specialists Click Forensics are finding this out first hand after their corporate Twitter account was compromised and used as part of a massive phishing scheme. A MediaPost article has more details:
The Twittersphere came under a phishing attack Wednesday that sent direct messages to Twitterers. The messages, which appear to be sent by a follower, contained a link that asked the person to type in personal information and password.
ClickForensics (@ClickForensics) sent an apology to its followers after the virus gained access to its password and took over the company’s Twitter account. “Twitter DM was attacked today. To all who received DMs from us … apologies … we did not DM our followers. We got lots of spam, too,” the post read.
The possibility of Web accounts, both personal and business, being compromised is a definite reality. If you fail consider this situation during your crisis management planning you’re asking for trouble – a more malicious hacker could have made things much worse for Click Forensics.
The BCM Blogging Team
https://www.bernsteincrisismanagement.com/