We’ve just finished uploading a new issue of the Crisis Manager newsletter to the website! Thanks to feedback from you, the readers, our focus on online crisis management continues in this issue. As usual, the main features are a couple of articles from some incredibly talented guest writers. Our first piece is a great guide to surviving an online attack on your reputation, written by marketing CEO and internationally acclaimed author Penny Sansevieri. In our second, Will Critchlow, director of London-based online reputation management specialists Distilled, shares some tricks of the trade used to monitor and respond to breaking Internet crises before they get out of control.
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JB
Jonathan Bernstein
www.bernsteincrisismanagement.com