Clashes are inevitable, but they don’t have to result in lasting damage
People are emotional beings, and some conflict is only natural. Conflict run amok is dangerous though, not only because it harms your reputation, spooking potential new hires, investors and the like but also due to the costs it creates. Today’s infographic, created by GT Conflict Resolution, illustrates where that cost comes from:
We believe in a holistic approach to the risks that face any organization. This includes taking into consideration what we call human factors in crisis management – things like conflict resolution, stress management, and reaction management all play a role in how strong your reputation is and whether you’re capable of navigating through the tough situations that may come your way.
The BCM Blogging Team
www.bernsteincrisismanagement.com