Latest statement is the first step to recovery for the troubled airline After a…turbulent (so sorry, couldn’t resist) couple of weeks, United finally has its head on straight. The company’s 4/27/17 press release was on the money, and although it can’t undo the mistakes that came before it can set the …
Amazing Collection of Review Management Stats
Hard facts on why YOU should care about online reviews 68% of millennials trust online reviews most For every star a business gets in their rating, their sales revenue will increase from approximately 5-9% 22% of consumers will not purchase a product after reading just one negative review about it …
Volkswagen Still Paying for Emissions Scandal
A federal judge in Detroit Friday signed off on what could be one of the last big developments in the Volkswagen diesel emissions scandal, ordering the German maker to pay a $2.8 billion criminal penalty negotiated as part of a settlement with the U.S. Justice Department last January. The ruling …
Why You Should Have a Disaster Recovery Strategy Now
[Editor’s note: This guest post comes to us courtesy of tech consultant Rick Delgado. To submit guest articles email [email protected]] In today’s technology-driven, data-intensive IT environment, a disaster recovery strategy is not an option. The Internet of Things has proliferated. It will not slow down, and artificial intelligence is gaining …
Case Study – Loss of Corporate Headquarters
[Editor’s note: This case study comes to us courtesy of our colleague David J. Discenza, president of Discenza Business Continuity Solutions.] The Situation: A Fortune 100 financial services firm located in lower Manhattan, NY, requires each of its business units to run an annual table-top exercise of its business continuity plan. …
Remember Ransomware?
Data security dangers still very much present Ransomware – or software employed by hackers to lock you out of your systems until you pay up – made a major showing in 2016. A little thing called the U.S. Presidential election seemed to distract the media and we didn’t hear much …