The Fake News Phenomenon

Erik Bernstein crisis management 1 Comment

When false ‘facts’ become headlines We use words like hoax, misinformation, and untruth, but the deceptively simple “fake news” describes one of the most common modern causes of reputation issues so very well. Media outlets today are in a frenzy of competition, each battling to publish stories that will get generate …

Crisis Management Quotables…on Building the Ark

Erik Bernstein crisis management quotables 4 Comments

Prepare before nasty weather comes your way “By the time you hear the thunder, it’s too late to build the Ark.” — Unknown We would love to learn who first dropped this quote, because it’s a brilliant one. Though there has been increased interest in crisis preparedness in recent years, …

Save Your Network from Being Zombified in an Attack

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Taking basic precautions can help protect your devices The massive botnet attack that disrupted internet traffic in late October, powered by malware known as Mirai, was many people’s first exposure to the fact that household items can be hijacked for nefarious purposes. Experts have been talking about the dangers inherent …

Where Social Media Crises Start

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Staying one step ahead of issues helps mitigate damage Knowing where different types of crises originate is a great way to focus on how to A) prevent them from happening in the first place, and B) respond when an unpreventable issue occurs. This infographic, from digital strategist Christian Faller, looks at …

What Do New Sandusky Investigation Fines Mean for Penn State?

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A fine can be paid off but reputation issues like this could stick forever This week federal investigators determined that Penn State should pay nearly $2.4 million for a series of violations of campus safety laws related to the Sandusky scandal. The fines are a result of the lengthy and …

Analyzing Another J&J Baby Powder Case

Erik Bernstein crisis management, litigation-related crisis management 1 Comment

Setting the tone for nearly 2,000 pending cases A St. Louis jury deliberated for barely three hours before returning with a $70 million award for a woman who claimed decades of using baby powder resulted in her being diagnosed with ovarian cancer. Johnson & Johnson has been battling claims like …