Below you'll find a list of all posts from April, 2016
Telling stats on crisis preparedness A new study from Ignyte points toward worrisome trends among UK organizations. The survey polled 500 managers working across eight different sectors throughout the UK. Among the findings were that… 39% of managers say their higher management team were most likely to cause a crisis …
Do the real numbers tell a dangerous story? According to a new report from Symantec, we’re only seeing the tip of the iceberg when it comes to the true extent of data breaches. In the report, Symantec alleges that the reported 429 million identities exposed in 2015 are but a …
Will a tasteless statement lead to reputation damage? [4/25/2016 – 9:26 am] We’re often writing about situations in the past, but today we have the opportunity to look at a still-evolving crisis. Yesterday, product promotion site AppSumo posted a listing for a phone stand which included an inexplicable crack at Parkinson’s …
Take notes from others before it’s your turn to go on stage The playwright Terence, also known as Publius Terentius Afer, was brought to Rome as a slave, educated, and later freed because of his writing ability. So impressive were his abilities with the written word that, although many of …
Reputation by association is a real part of doing business today Volkswagen’s emissions scandal has resulted in widespread damage to the company, whether it’s displayed by lost sales, direct payouts or, in this case, former customers scattering in order to protect their own reputations. According to reports, Best Buy’s “Geek …
Clashes are inevitable, but they don’t have to result in lasting damage People are emotional beings, and some conflict is only natural. Conflict run amok is dangerous though, not only because it harms your reputation, spooking potential new hires, investors and the like but also due to the costs it creates. …
Are you ready to get messaging moving in the midst of crisis? Today’s stakeholders expect crisis communications to be in full swing just minutes after an incident occurs. To work effectively in the slim window of time you have before criticism begins to build you simply must be prepared. Prepared …
