Below you'll find a list of all posts from June, 2011
University takes the high road when it comes to crisis management Ohio State’s football program has been in hot water since late May, when it came to light that (now)ex-coach Jim Tressel was aware of players receiving kickbacks and selling OSU equipment for cash on the side. OSU leadership has …
Don’t turn a blind eye to safety One of the most powerful (and overlooked) aspects of crisis management is the ability to come in and spot “crises waiting to happen.” Often they are things that could result in minor lawsuits, ie. slippery spots in restaurants, but sometimes problems are so …
To respond, or not to respond? Like it or not, communication has gone digital. As a result, our crisis management planning absolutely must account for the fact that when a situation heats up, the bulk of the backlash, and our response, will be Web-based. In a recent blog post, social …
Study reveals only small percentage teach any PR at all An analysis of highly ranked MBA programs by the Public Relations Society of America showed that only 16 percent offer a single course in crisis and conflict management, strategic communications, public relations, or whatever label one chooses to describe management …
Do you know who’s manning your social media accounts? The pressure to get involved with social media is coming at organizations from all angles, and rightly so. One common mistake made by those looking to jump in as quickly as possible, though, is to just let whoever knows how to …
Replaces traditional tools in times of crisis The effectiveness of social media as a crisis management tool has been proven repeatedly over recent years, with some of the most telling demonstrations coming in the midst of natural disasters. The flurry of tornadoes that struck the Southern U.S.in late April was …
