Published December 29, 2008 by William Hoffman, Managing in a Meltdown offers insight into shippers fears of unprecedented disruptions to supply chains. Manufacturers and retailers are recognizing that coping with today’s economy requires attention to not only their own financial picture but also to that of their transportation and logistics …
Continental Airlines Makes Classic Blunder
Take at look at the statement released by Continental airlines after one of their planes slipped off the runway on takeoff at Denver airport today: Continental Airlines Statement Regarding Flight 1404 HOUSTON, Dec. 20 /PRNewswire-FirstCall/ — Continental Airlines (NYSE: CAL) tonight confirmed that flight 1404, a Boeing 737-500 aircraft carrying …
Firearms Manufacturer Misfires
In my December 13, 2008 Internet Newsletter About Crisis Management I featured an article by Claire Wolfe on Firearms Manufacturer Misfires. The article represents the damage that can befall a company’s reputation when they don’t respond appropriately to the demands of any given group. It is clear that responding is …
Reputation Management OnTheLine
I have a new monthly column, REPUTATION MANAGEMENT ONtheLINE, in Media Bullseye, the “New Media and Communications Magazine” published by CustomScoop, my favorite online clipping service. I’ll be featuring not only my own writing, but interviews with top experts in this field, so be sure to subscribe — it’s free! …
Are You Protecting Your Reputation Online?
What are you doing, actively, to protect your reputation online? Do you know what people find on page 1 of a Google search for your name? If you’re an organization that would like to be found, can you be found on page 1 of a Google search by someone searching …