Managing in a Meltdown

Jonathan Bernstein crisis manager, Crisis Prevention, Crisis Response

Published December 29, 2008 by William Hoffman, Managing in a Meltdown offers insight into shippers fears of unprecedented disruptions to supply chains. Manufacturers and retailers are recognizing that coping with today’s economy requires attention to not only their own financial picture but also to that of their transportation and logistics …

Continental Airlines Makes Classic Blunder

Jonathan Bernstein crisis management

Take at look at the statement released by Continental airlines after one of their planes slipped off the runway on takeoff at Denver airport today: Continental Airlines Statement Regarding Flight 1404 HOUSTON, Dec. 20 /PRNewswire-FirstCall/ — Continental Airlines (NYSE: CAL) tonight confirmed that flight 1404, a Boeing 737-500 aircraft carrying …

Firearms Manufacturer Misfires

Jonathan Bernstein crisis management, Crisis Prevention

In my December 13, 2008 Internet Newsletter About Crisis Management I featured an article by Claire Wolfe on Firearms Manufacturer Misfires. The article represents the damage that can befall a company’s reputation when they don’t respond appropriately to the demands of any given group. It is clear that responding is …