Crisis Management Advice for Sochi Sponsors & You

Jonathan Bernstein crisis communications, crisis management, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, Jonathan Bernstein, public relations, reputation management, social media Leave a Comment

Major brands backing Games prepare nervously for potential troubles The Sochi Winter Olympics is indisputably the most tense Olympic Games in many years. Mired in politically-charged debate since the announcement of its location, concerns over everything from mass protests and flash mobs to acts of terrorism have everyone involved on …

#NBCNYE #Fail

Jonathan Bernstein crisis communications, crisis management, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, Facebook, Jonathan Bernstein, public relations, reputation management, social media, Twitter 1 Comment

An ugly joke and no crisis management leaves the network deluged in social media hate NBC’s annual New Years Eve bash was tainted by a thoughtless, tasteless, and downright stupid joke cracked by comedian Natasha Leggero, a guest on the show. We’ll let you see the clip first, then talk …

“No More Free Shots” – Walmart’s Social Media Crisis Management Policy

Erik Bernstein crisis management, Crisis Prevention, Erik Bernstein, internet crisis management, internet reputation management, Jonathan Bernstein, online crisis management, online reputation management, PR, public relations, reputation management, social media, social media crisis management, social media reputation management Leave a Comment

The retail behemoth is taking on negative social media sentiment Even organizations that have embraced social media are still unsure as to how to best cope with negative comments online. While it’s commonly accepted that you can ignore those who are simply out bash you, or troll, what happens when …

Social Media in 2013

Erik Bernstein crisis communications, crisis management, Erik Bernstein, Jonathan Bernstein, public relations, reputation management, social media Leave a Comment

A lot has happened in the fast-moving world of social media already this year The way we think about and make use of social media is constantly changing as new trends rise, the popularity of various platforms shifts, and the the market (whichever yours may be!) evolves. One way to …