Kentucky Fried Crisis

Erik Bernstein crisis management, Crisis Prevention, Erik Bernstein, Jonathan Bernstein, KFC, online reputation management, PR, public relations, reputation management Leave a Comment

Poorly chosen spokesmen create crisis management scenario Every time an organization chooses a celebrity spokesperson it runs a risk of reputation damage due to that person’s words or actions. A formerly-golden celeb can become a detriment to your reputation overnight (think Lance Armstrong), but typically thorough research will eliminate candidates …