2Day FM Chairman’s Crisis Communications Fail

Jonathan Bernstein crisis communications, crisis management, Crisis Prevention, crisis public relations, Crisis Response, Erik Bernstein, international crisis management, Jonathan Bernstein, media training, PR, public relations, reputation management Leave a Comment

[Editor’s note: Thank you to our friend and colleague, Issue Outcomes’ Tony Jaques for bringing this story that’s burning up the headlines overseas to our attention.] “Shit happens” should not be in your vocabulary when it comes to crisis communication The chairman of a large firm should, in theory, be …