Below you'll find a list of all posts that have been tagged as “crisis management quotes”
Be prepared, work hard, and hope for a little luck. Recognize that the harder you work and the better prepared you are, the more luck you might have. — Ed Bradley Fast responses happen because you were ready. Fast recoveries happen because you were ready. We divide crisis management into two …
You can’t rely on others to tell your story The inspiration for today’s Crisis Management Quotable hardly needs any introduction. Carol Burnett is one of the most famous actresses and comedians of all time, and she’s left a trail of quotes sharing wisdom and laughter throughout her career. Words, once …
Thoughts on language and communication Federico Fellini is one of the most influential filmmakers of all time, which automatically gives him some credibility when it comes to insight on how people think (in my book at least!). Let’s head straight into the quote, we’ll talk about what it means to …
Ducking responsibility is not an option Accountability is a word that’s thrown around a lot, usually by an angry mob of investors or other stakeholders just before they grab the proverbial pitchforks. And while it certainly appears in boardroom talks as well, dangerously often it’s as an abstract construct and …
Prepare before nasty weather comes your way “By the time you hear the thunder, it’s too late to build the Ark.” — Unknown We would love to learn who first dropped this quote, because it’s a brilliant one. Though there has been increased interest in crisis preparedness in recent years, …
Why failing to meet expectations is a fast track to reputation ruin Our Crisis Management Quotable series frequently takes quotes from famous philosophers, political figures, or writers. While those are fantastic, sometimes we like to give it to you straight from a more current source – Bernstein Crisis Management’s president, …
Reputations are forged in crisis Greek thinkers keep making their way into Crisis Management Quotables. To me the appeal is not so much their statements are spectacularly profound, but rather that they perfectly summarize a piece of the human experience. Take today’s quote, from philosopher and founder of the deliciously indulgent Epicurean school of thought, …
Create a cushion of goodwill to protect your reputation Typically we try to avoid using words from unknown sources for our Crisis Management Quotables, but given the ease with which so many reputations are being put into jeopardy either by minor issues or manufactured/baseless outrage these days this gem was …
If you don’t like the names stakeholders use to describe your organization, do something about it Jennifer Lee Carrell’s career has spanned academia, reporting, theater, and three novels. And, judging by today’s Crisis Management quotable, she’s gained some experience in both dealing with people and telling it like it is …
A lesson on the value of walking your talk Although executive coaches are often lampooned, those who truly know what they’re doing impart some impressive lessons upon their pupils. Steve Farber is a particularly quotable one, and you’ll quickly see why we’ve selected the line below as our Crisis Management …
Seeing is believing when it comes to having competence and confidence to get the job done World-class athletics are not only about the physical battle, but the mental game. A perfect example is Arthur Ashe, who combined extraordinary talent with superb understanding of a winning mentality to break barriers and …
Your good name has never been more valuable You’ve probably never heard of Abbott Laboratories, an American pharmaceutical and healthcare product company, but considering the fact that it spans some 130 countries and can boast revenues of over $30 billion annually, it’s fair to say that it’s a massive, successful …
The crisis management wisdom of Aristotle It’s always incredible to read a statement made thousands of years ago and find it completely relevant to your life today. This week’s Crisis Management Quotable, from famed Greek philosopher Artistotle, is definitely one of those. “Think as wise men do, but speak as …
Present a clear message when communicating in crisis I came across a quote from artist Hans Hoffman on the Mr. Media Training blog and thought it would make for a particularly interesting Crisis Management Quotable. You see, when Hoffman shared the thought below, he wasn’t speaking about verbal or written …
Actions speak, loudly Harvey Mackay is not only a New York Times bestselling author, but he’s also the founder of a business, MackayMitchell Envelope, that proudly proclaims it has never lost a major account in 45+ years of doing business. Who better then, from whom to take a lesson in …
