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Definition of a Crisis
Any situation that is threatening or could threaten to harm people or property,
seriously interupt business, damage reputation and/or negatively impact share value.

Crisis Manager Bookstore

 
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Thank you for your order. Your transaction has been successfully completed and a receipt for your purchase has been emailed to you.

If you ordered an item for download, please remember your download window will expire in 48 hours.  IMPORTANT NOTE: Keeping the Wolves at Bay (PDF version)
Is a large (23MB) file and you may have to allow it several minutes to fully download, depending on your connection speed.

If you order items that must be shipped, please allow seven days for packaging and delivery. (Longer for orders outside the USA.)

Should you have any difficulty with or questions about your order, please contact jonathan@bernsteincrisismanagement.com

Last, but not least, if you like the product you've ordered, I hope you'll Tweet or Blog about it.  Feel free to connect with me on Twitter, where I'm @bernsteincrisis.

And finally, if you need crisis management work of any kind -- crisis response, planning or training -- please give me a call!

Jonathan Bernstein
President
Bernstein Crisis Management, Inc.
626-355-7278

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