Put your conflict readiness to the test
When we talk conflict resolution we’re referring to something far beyond basic people skills or managerial ability. Here at Bernstein Crisis Management, we call it Human Factors in Crisis Management. Higher-ups at most organizations will tell you they’re good at handling conflict, but when we go digging around in the trenches we often hear a very different story. If you think your organization is ready to face conflict, go through the CMP Resolutions checklist below:
Erik & Jonathan Bernstein
www.bernsteincrisismanagement.com